# Terms of Use

**Effective and last updated:** November 13, 2026

**In plain English:** Sorapuff gives you information and calming tools for flying. Its turbulence forecasts are likelihoods computed from public weather data, its bump meter and flight tracker are estimates from your phone's sensors and your schedule, and none of it is medical or aviation advice. On board, your crew is in charge: always follow their instructions and keep your seat belt fastened when seated. Sorapuff runs on your device without an account. Sorapuff Pro is a one-time purchase, not a subscription. Nothing in these Terms takes away rights that consumer law in your country gives you.

### Key points

- **Information, not a promise.** Forecasts, storm warnings, pilot reports, flight phases and bump readings can be wrong, late or missing. Don't make safety or travel decisions on them.
- **Not medical advice.** Sorapuff's breathing, calm button, haptics and music are comfort tools, not treatment. If fear of flying or anxiety affects your life, talk to a professional.
- **Follow your crew.** Their instructions always come first.
- **Your data stays on your device.** There's no account, and we never receive your flights. Flight-data sharing is optional and anonymous (Section 8).
- **One payment.** Sorapuff Pro is a one-time purchase that never renews (Section 4). Our liability is capped (Section 12), and your statutory consumer rights still apply (Section 13).

**Also important:** if you live in the United States, Section 16 requires disputes to go to individual arbitration instead of court or a class action, unless you opt out within 30 days.

## 1 Agreement and acceptance

These Terms of Use ("Terms") are an agreement between you and **Simple Products Labs LLC**, a Wyoming limited liability company doing business as Simple Products Studio ("we", "us", "our"). They cover the Sorapuff app for iPhone and iPad, its widget, Live Activity and Shortcuts actions, Sorapuff Pro, and the sorapuff.app website (together, "Sorapuff" or the "App").

You accept these Terms when you buy Sorapuff Pro or otherwise use the App. If you don't agree, don't use the App, and delete it from your devices. Our [Privacy Policy](/privacy) explains how the App handles data. Please read it too.

## 2 Who can use Sorapuff

- You must be old enough to enter into a binding contract where you live (usually 18), or have the permission of a parent or legal guardian, who is then responsible for your use of the App and your purchases. Apple's Family Sharing and Ask to Buy handle purchases by family members.
- Sorapuff is not directed at children under 13. A child under 13 may use the App only with a parent's or guardian's permission and supervision.
- You may connect only calendars and mailboxes you're authorized to access.
- You must not be barred from using the App by the laws of the United States or the country where you live (see Section 17).

## 3 Your license

**License.** Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the App on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions ("Usage Rules"). Other accounts associated with the purchaser may also use the App through Family Sharing, where Apple makes this available. The App is licensed, not sold. We and our licensors keep all rights not expressly granted to you.

**Relationship with Apple's license.** If you got Sorapuff from the App Store, Apple's Licensed Application End User License Agreement ("Apple's Standard EULA") also applies. These Terms supplement Apple's Standard EULA. They are an agreement between you and us, not Apple. If these Terms and Apple's Standard EULA conflict, these Terms govern to the extent permitted, but nothing in these Terms overrides the Usage Rules or Section 17.

**Ownership.** The App, including its code, design, characters (Sora and Puff), artwork, music generator, text, names and logos, belongs to us or our licensors and is protected by intellectual property laws. Weather data comes from public sources and remains subject to their terms.

**Feedback.** If you send us ideas or suggestions, we may use them freely, without any obligation to you.

**Updates.** We may release updates to fix problems, improve the App or keep up with iOS and iPadOS. Some features may need the latest version of the App or a recent version of iOS or iPadOS.

## 4 Sorapuff Pro and purchases

### Free version

Sorapuff is free to download. The free version includes the bump meter, the flight tracker, breathing, the calm button, reminders, one route forecast to try and the first three Sky Cards, as shown in the App. We may change what the free version includes at any time.

### Sorapuff Pro is a one-time purchase

Sorapuff Pro is a one-time, non-consumable in-app purchase. It unlocks unlimited route forecasts, the route map, every Sky Card and outfit, all calm music moods, the widget and the Live Activity. In the United States it costs **US$14.99, paid once** (we may offer a lower launch price for a limited time, shown in the App before you buy). It isn't a subscription: it doesn't renew, you aren't billed again for it, and there's nothing to cancel.

Prices in other countries and currencies are set through Apple and shown in the App and on the App Store before you buy. The price Apple shows when you confirm a purchase is the price you pay. We don't offer a free trial: the free version lets you try the App first.

### What a one-time purchase means

Sorapuff Pro unlocks Pro for the lifetime of the App, meaning for as long as we offer and support Sorapuff as a product. It works on the devices signed in with the Apple Account that bought it, and through Family Sharing. It isn't a promise that we'll update the App forever, that public weather data will always be available, or that the App will work on every future device or version of iOS or iPadOS. This doesn't limit your rights under Section 13.

### Restoring, refunds and Family Sharing

- **Restoring.** On a new or reset device, sign in with the Apple Account that bought Pro and tap **Restore purchase** in the App's Settings. Restoring doesn't charge you again.
- **Refunds.** Apple processes all payments and refunds. We can't issue refunds, see your payment details or change your bill. To ask for a refund, go to [reportaproblem.apple.com](https://reportaproblem.apple.com/). If Apple refunds a purchase, the Pro access it paid for ends and the App returns to the free version; your flights stay on your device.
- **Family Sharing.** Sorapuff Pro supports Family Sharing. If the purchaser shares Pro, up to five other members of their Family Sharing group can use Pro on their own devices at no extra cost, under Apple's Family Sharing rules.
- **Offer codes and promotions.** We may hand out codes that unlock Pro free or at a reduced price. Apple's offer code terms apply. Codes have no cash value and may have expiry dates and eligibility rules.
- **Price changes.** We may change the price of Sorapuff Pro. A change never affects a purchase you've already made.
- **Withdrawal rights.** Sorapuff Pro is digital content supplied immediately. Where a statutory right of withdrawal would otherwise apply, by completing your purchase you ask for Pro to be unlocked immediately and acknowledge that, once it is, you lose that right to the extent the law allows. This doesn't affect any right Apple gives you or your rights under Section 13.
- **Pending and missing purchases.** A purchase awaiting approval (Ask to Buy) unlocks Pro once it's approved. If a purchase doesn't unlock Pro, tap **Restore purchase**. If that doesn't work, contact us.

## 5 Forecasts and readings are information, not a promise

This section is the heart of these Terms. Please read it carefully.

- **Forecasts are likelihoods.** Route turbulence forecasts are computed on your device from public weather-model data (NOAA's Global Forecast System), storm warnings (SIGMETs) and pilot reports (aviationweather.gov). Weather models have limited resolution, data may be late or missing, and turbulence is hard to predict. A "smooth" forecast doesn't mean there will be no turbulence, and a "light" or "moderate" forecast doesn't mean there will be any.
- **Readings are estimates.** The bump meter, flight phases, times, altitudes and distances are estimated from your phone's motion sensors, barometer, optional GPS and your schedule. A phone in your hand or pocket feels different motion than the airplane's structure. Readings can be wrong.
- **Flight details you add.** Flights found in emails, PDFs, Wallet passes, calendars or boarding passes are read automatically and can be wrong. Check them against your airline's information.
- **Not for operational use.** Sorapuff is not an aviation weather service, isn't approved by any aviation authority, and must never be used for flight planning, dispatch or any operational decision. It doesn't show live flight status, gates or delays.
- **Your crew is in charge.** Always follow your crew's instructions and safety announcements. Keep your seat belt fastened whenever you're seated.

To the maximum extent permitted by law, we aren't responsible for decisions you make based on the App's information, including choosing, changing or cancelling a trip. This section is subject to Section 13.

## 6 Calming tools are not medical care

Sorapuff's breathing guide, calm button, haptics, music, tips and characters are comfort and information tools. They are not a medical device and don't diagnose, treat or prevent any condition. They aren't a substitute for professional advice. If you have a medical condition, such as a heart or breathing condition, or if fear of flying or anxiety significantly affects your life, talk to a qualified professional. If you feel unwell on board, tell your crew. You can turn haptics and music off at any time.

## 7 Finding flights and third-party services

Sorapuff works with services that other companies provide and control. Their own terms and privacy policies apply when you use them, and we aren't responsible for them or for whether they're available.

- **Apple services.** The App Store, Family Sharing, Calendar, Wallet, the system geocoder, notifications, widgets, Live Activities and Shortcuts are provided by Apple under Apple's terms.
- **Weather sources.** NOAA and the Aviation Weather Center publish the data the App downloads. They may change or stop it at any time.
- **Your mail provider.** If you choose to search your email for flights, the App connects directly to your provider's IMAP mail server in read-only mode. Your provider's terms govern your mailbox, and providers may change or end IMAP access, app-specific passwords or third-party sign-in at any time. You're responsible for creating, keeping secret and revoking any app-specific password. The App stores it only in your device's Keychain and sends it only to your mail server.
- **Microsoft sign-in.** Where offered, you sign in to your Outlook.com or Hotmail mailbox on Microsoft's own page, under Microsoft's terms. Sorapuff never sees your Microsoft password. Use only accounts you're allowed to connect to third-party apps.

## 8 Optional flight-data sharing

After a flight, the App may ask whether you'd like to send that flight's anonymous readings to help improve the forecast ("Help Sora learn"). Sending is optional and you can change your choice at any time in Settings. The report contains only the fields listed in Section 5 of our [Privacy Policy](/privacy). By sending a report, you allow us to use it, alone or combined with other reports, to study and improve forecasts, and to publish aggregated findings that can't identify anyone. Don't send reports that you know to be false.

## 9 Acceptable use

You agree not to:

- use the App with any device, calendar or mailbox that you don't own or aren't authorized to access;
- use the App to break the law, or to infringe anyone's privacy, intellectual property or other rights;
- use the App to harass, stalk or secretly monitor anyone;
- copy, modify, translate or make derivative works of the App, or reverse engineer, decompile or disassemble it, except where the law expressly allows this despite this restriction;
- remove or get around the App's purchase checks or security, or help anyone else do so;
- sell, rent, lend, sublicense or redistribute the App, or offer it as a service to others;
- use the App to overload a mail, weather or web server, to send us false or automated flight-data reports, or to access an account in a way its provider forbids.

You must also follow any third-party terms that apply when you use the App, such as your mail provider's terms and your mobile carrier's terms.

## 10 Changes to the App, beta features and support

- **Changes.** We may add, change or remove features, change the free version, or stop offering the App, at any time. If a change materially reduces what Sorapuff Pro includes, we'll tell you in the App or in its release notes, and you keep any right the law gives you to end the contract or get a remedy.
- **Beta features.** Features marked Beta are still in development. They may be less reliable than the rest of the App, and they may change or be removed.
- **Weather sources.** Forecasts depend on public data from NOAA and the Aviation Weather Center. They may be late, incomplete, changed or unavailable, which may stop a forecast from being made. That isn't a defect in the App.
- **Compatibility.** Your mobile carrier may charge for data the App uses, for example when it downloads weather data or connects to your mail server. The App needs a supported version of iOS or iPadOS (currently iOS 18 or later). We don't promise that it works with every device, version of iOS or iPadOS, account or mail server.
- **Support.** We offer support by email at sorapuff [at] simpleproducts.studio, on a reasonable-effort basis. We aim to answer within two working days but can't guarantee a response time. We have no access to your device, accounts or data, so support can't see or recover your flights.

## 11 Disclaimer of warranties

**To the maximum extent permitted by law, the App is provided "as is" and "as available", with all faults and without warranties of any kind, express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment and non-infringement.** In particular, we don't warrant that:

- turbulence forecasts, storm information, pilot reports, flight phases, times, altitudes, distances or bump readings will be accurate, complete or current;
- the flights found in emails, documents, calendars or boarding passes will be correct;
- reminders will be delivered on time, or at all;
- the App will reduce anxiety or fear of flying for any particular person;
- the App will be uninterrupted or error-free, will work with every device, iOS version or mail provider, or that defects will be corrected.

No advice or information from us, whether oral or written, creates a warranty that isn't stated in these Terms. This section is subject to Section 13.

## 12 Limitation of liability

To the maximum extent permitted by law:

- **We won't be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data or content, any travel disruption, missed flight or rebooking cost, or any decision you make based on the App's information, loss of profits, revenue, goodwill or business, or the cost of replacement products or data recovery, arising out of or relating to these Terms or the App, whether the claim is based on contract, tort (including negligence), strict liability or any other theory, and even if we were told such damages were possible.**
- **Our total liability for all claims arising out of or relating to these Terms or the App is limited to the greater of (a) the total amount you paid for Sorapuff Pro in the 12 months before the event giving rise to the claim, and (b) US$50.**

These limits apply even if a limited remedy fails of its essential purpose. They reflect a fair allocation of risk, and the App's price would be higher without them. They don't apply to liability that the law doesn't allow us to limit (see Section 13).

## 13 Your statutory rights

Some countries, states and provinces, including the European Union, the United Kingdom and Australia, give consumers rights that can't be waived or limited by contract, or don't allow some of the exclusions and limits in these Terms. Nothing in these Terms (including Sections 4, 5, 6, 11, 12, 14 and 16) excludes, restricts or modifies any consumer guarantee, right or remedy you have under the law of the country where you live that can't lawfully be excluded. Those sections apply only to the maximum extent that law allows. In particular, nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that can't be excluded or limited by law.

- **EU, EEA and Switzerland.** If you're a consumer living there, we're liable without limit for intent and gross negligence, and under product liability law. For slight negligence, we're liable only if we breach an obligation that is essential to the contract and that you can reasonably rely on, and then only for the typical damage that was foreseeable when the contract was made. Your statutory rights if digital content is faulty or not as described are unaffected.
- **United Kingdom.** If you're a consumer, you have rights under the Consumer Rights Act 2015, including that digital content must be as described, fit for purpose and of satisfactory quality. If faulty digital content we supplied damages your device or other digital content because we didn't use reasonable care and skill, you may be entitled to a repair or compensation. We're responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill, but not for loss or damage that isn't foreseeable.
- **Australia and New Zealand.** If you're a consumer, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993, and nothing in these Terms limits them.
- **United States.** Some states don't allow implied warranties to be excluded, or incidental or consequential damages to be limited. Where that's the case, Sections 11 and 12 apply to you only as far as your state's law allows.

## 14 Indemnity

This section applies only as far as the law where you live allows. If a third party makes a claim against us because you broke these Terms or used the App unlawfully (for example, by connecting an account you weren't authorized to use, or by sending false flight-data reports), you agree to cover our reasonable losses, costs and legal fees from that claim, to the extent you caused them. We'll tell you about any such claim promptly and let you take part in the defense. This section never makes you responsible for anything we caused.

## 15 Comparisons, prices and trademarks

- **Comparisons.** Our website, App Store listing and App may compare Sorapuff with other apps, by name, feature and price, and with the tools built into iOS. These comparisons are for general information only. Other apps' prices and features come from their public App Store listings or websites on the date we checked them (our website says when that was). They may differ in your country and may have changed since. We don't guarantee them, so check the current listing before you rely on them. Figures such as the yearly cost of a weekly plan are calculated from listed prices; they aren't what any particular person paid.
- **Our prices on the website.** Prices on our website are US prices unless stated otherwise, are correct when published, and may change. The App Store shows the price for your country, and the price Apple shows when you confirm a purchase is the one that applies.
- **Trademarks.** Apple, the Apple logo, iPhone, iPad, iPadOS, Apple Wallet, Live Activities and App Store are trademarks of Apple Inc., registered in the US and other countries, and other Apple product and service names mentioned here may be trademarks of Apple Inc. Google and Gmail are trademarks of Google LLC. Microsoft, Outlook, Hotmail and Microsoft 365 are trademarks of the Microsoft group of companies. NOAA and the Aviation Weather Center are agencies of the US government and don't endorse the App. All other product, app and company names, including those of airlines, mail providers and competing apps, are trademarks of their respective owners and are used only to identify them.
- **No affiliation.** Sorapuff is an independent product. It is not affiliated with, sponsored by or endorsed by Apple, Google, Microsoft, NOAA, any airline, any mail provider, or any app we compare it with. Sora and Puff are original characters.
- Sorapuff, Sorapuff Pro, Sora, Puff, Sky Cards and the Sorapuff logo are trademarks of Simple Products Labs LLC.
- **Rights complaints.** If you believe the App or our website infringes your copyright or trademark, email us at sorapuff [at] simpleproducts.studio with the details and we'll look into it promptly.

## 16 Disputes

### 16.1 Talk to us first

Most problems can be solved quickly. Before starting any formal dispute, email sorapuff [at] simpleproducts.studio with "Dispute" in the subject line, or write to us at the address in Section 21. Include your name, the email address you'd like us to use, a description of the problem, and what you'd like us to do. You and we agree to try in good faith to resolve the dispute informally for 30 days after the notice is received, and we'll do the same before bringing any claim against you. Any time limit for bringing a claim is paused during those 30 days. This doesn't stop either of us from bringing an individual claim in small-claims court, or from asking a court for urgent relief to stop an ongoing infringement or misuse of intellectual property.

### 16.2 Arbitration (United States residents only)

**If you live in the United States, you and we agree to resolve any dispute, claim or controversy arising out of or relating to these Terms, the App or Sorapuff Pro (a "Dispute") by binding individual arbitration, not in court, except as set out below. There is no judge or jury in arbitration, and court review of an arbitration award is limited.**

- **Exceptions.** Either of us may instead bring an individual claim in small-claims court if it qualifies, or go to court over the infringement or misuse of intellectual property. A claim for public injunctive relief that the law doesn't allow to be waived or arbitrated will be decided by a court, after any arbitrable claims are resolved.
- **Rules.** The American Arbitration Association ("AAA") will administer the arbitration under its Consumer Arbitration Rules in effect at the time, available at adr.org, as modified by this section. The Federal Arbitration Act governs this Section 16.2.
- **Where and how.** The arbitration will take place by video or phone, or in person in the county where you live or another place we agree on. If your claim is for US$25,000 or less, you may choose to have it decided on written submissions alone.
- **Fees.** Fees are paid as the AAA Consumer Arbitration Rules provide, which means we pay most of the costs. If the arbitrator finds that the costs would be prohibitive for you compared with going to court, we'll pay as much of them as the arbitrator decides is needed to prevent that. Each side pays its own lawyers' fees, unless the arbitrator awards them under applicable law.
- **The arbitrator** may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent needed for that party's own claim. The arbitrator decides every issue except those this section leaves to a court, which include whether Section 16.3 is valid and enforceable.
- **Mass filings.** If 25 or more similar Disputes are filed against us by, or with help from, the same or coordinated lawyers or organizations, the AAA's Mass Arbitration Supplementary Rules apply, and the Disputes may be administered in batches.
- **Your right to opt out.** **You can opt out of this arbitration agreement by emailing sorapuff [at] simpleproducts.studio within 30 days after you first accept these Terms.** Use the subject line "Arbitration opt-out", and include your name, the email address you'd like us to use, and a clear statement that you opt out. Opting out doesn't affect any other part of these Terms. If you opted out of an earlier version of this section, your opt-out still applies.
- **Changes to this section.** If we change this section after you've accepted it, the change won't apply to any Dispute we were told about before the change. You may also reject the change by emailing us within 30 days after it's posted, in which case the version you last accepted continues to apply to you.

### 16.3 No class actions

**To the extent permitted by law, you and we each agree to bring Disputes only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated or representative action or arbitration. To the extent permitted by law, you and we also waive a jury trial for any Dispute that goes to court.** If a court decides that this paragraph can't be enforced for a particular claim or remedy, that claim or remedy (and only that one) will be decided by a court under Section 16.4, not in class arbitration, and Section 16.2 still applies to everything else.

### 16.4 Governing law and courts

These Terms and any Dispute are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, and, for Section 16.2, by the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods doesn't apply. Any Dispute that isn't arbitrated is subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, and you and we consent to their personal jurisdiction, except that you may bring a qualifying individual claim in the small-claims court where you live.

### 16.5 If you live outside the United States

Sections 16.2 and 16.3 don't apply to you. If you're a consumer living in the EU, the EEA, Switzerland, the UK, or another country whose law gives you this protection, then Wyoming law applies only to the extent it doesn't deprive you of the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of the country where you live. We're neither required nor willing to take part in dispute resolution proceedings before a consumer arbitration body, but we'll always try to resolve a problem directly with you first (Section 16.1).

## 17 App Store terms (Apple)

The App is distributed through the Apple App Store, and the following terms apply in addition to the rest of these Terms. If they conflict with anything else in these Terms, this section governs.

- **Acknowledgement.** These Terms are between you and Simple Products Labs LLC only, not with Apple Inc. ("Apple"). Simple Products Labs LLC, not Apple, is solely responsible for the App and its content. Your use of the App must also comply with the Usage Rules in the Apple Media Services Terms and Conditions. If anything in these Terms conflicts with those Usage Rules, the Usage Rules prevail.
- **Scope of license.** Your license to the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules, except that the App may be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing.
- **Maintenance and support.** Simple Products Labs LLC, not Apple, is solely responsible for providing any maintenance and support services for the App, as specified in these Terms or as required under applicable law. Support requests go to sorapuff [at] simpleproducts.studio. Apple has no obligation whatsoever to furnish any maintenance and support services for the App.
- **Warranty.** Simple Products Labs LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App (if any) to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are the sole responsibility of Simple Products Labs LLC, subject to Sections 11 to 13.
- **Product claims.** Simple Products Labs LLC, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. These Terms don't limit our liability to you beyond what applicable law permits.
- **Intellectual property claims.** In the event of any third-party claim that the App, or your possession and use of the App, infringes that third party's intellectual property rights, Simple Products Labs LLC, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim.
- **Legal compliance.** You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also agree to comply with all applicable export control and sanctions laws.
- **Developer name and address.** Questions, complaints or claims about the App go to Simple Products Labs LLC, at the email and postal address in Section 21.
- **Third-party terms.** You must comply with applicable third-party terms of agreement when using the App, such as your mail provider's terms, your airline's conditions of carriage and your wireless data service agreement.
- **Third-party beneficiary.** Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

## 18 Ending these Terms

- You can stop using the App at any time by deleting it. Deleting the App deletes the flights and forecasts stored only in the App.
- We may end your license if you materially break these Terms. The App runs on your device without an account, so ending your license ends your right to use the App. It doesn't remotely disable your copy or delete your data. Any refund remains subject to Apple's policies and your statutory rights.
- Sections 3 (Ownership and Feedback), 5, 6 and 11 to 21 survive the end of these Terms, along with anything else that by its nature should survive.

## 19 Changes to these Terms

We may update these Terms, for example when we change the App or the law changes. We'll post the new version at https://sorapuff.app/terms with a new "Last updated" date. For material changes, we'll tell you in the App or in its release notes before they take effect, where practical. If you live in the EU or the UK, we'll give you reasonable advance notice of material changes. If you keep using the App after a change takes effect, you accept the updated Terms. If you don't agree, stop using the App. Changes apply only going forward, don't apply to disputes that arose before the change, and are subject to the rule for changes to Section 16.2 and to your rights under Section 13.

## 20 General

- **Entire agreement.** These Terms, together with Apple's Standard EULA where it applies (as supplemented by these Terms), are the entire agreement between you and us about the App, and they replace any earlier agreements on the subject. Your purchase is also governed by your separate agreement with Apple, the Apple Media Services Terms and Conditions.
- **Severability.** If any part of these Terms is found invalid or unenforceable, that part will be enforced to the maximum extent permissible and the rest of these Terms will remain in full force, except as Section 16.3 provides.
- **No waiver.** If we don't enforce a right or provision, that doesn't waive it.
- **Assignment.** You may not transfer your rights or obligations under these Terms, except as Apple allows for purchases. We may transfer these Terms to another company, for example in a merger, an acquisition or a sale of the App, as long as this doesn't reduce your rights.
- **Events beyond our control.** We aren't responsible for delays or failures caused by events beyond our reasonable control, including outages or changes at Apple, Microsoft, mail providers or public weather data sources.
- **Relationship.** Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and us.
- **Notices.** We may give you notices in the App, in its release notes or on our website. You can contact us using the details in Section 21.
- **Language.** These Terms are written in English. Any translation is provided for convenience only. If a translation and the English version disagree, the English version governs, to the extent the law where you live allows. The same applies to our Privacy Policy.
- **Summaries and headings.** The plain-language summary, the Key points and the headings are there to help you read these Terms. They aren't a substitute for the full text, which governs. "Including" means "including without limitation".

## 21 Contact

Questions, complaints, or claims about the App or these Terms of Use go to Simple Products Labs LLC, a Wyoming limited liability company (United States), trading as Simple Products Studio:

Email: sorapuff [at] simpleproducts.studio

Simple Products Labs LLC
30 N Gould St
Sheridan, WY 82801-6317
United States

By using Sorapuff, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Last updated: November 13, 2026 · Version 1.0